About payment

Payment Process:

We do our best to make payment process in the Doodle&Sketch Shop as easy as possible. In case of changing the number of purchased goods, the basket is recalculated automatically, and the whole payment process passes in just a few clicks. After paying for the goods in the Doodle&Sketch Shop the buyer receives two emails: purchase confirmation and an email with login and password for Creative ArtSpace.

Payment by credit card:

You can pay for goods in the Doodle&Sketch Shop only by credit card. We use one of the the most secure, fast and convenient payment services - Yandex.Kassa

Bonuses and gifts:

By making an order in Doodle&Sketch Shop for more than 2000 rubles you get a bunch of bonuses:
Gift access to video lesson
Branded Box Doodle&Sketch
Branded stickers Doodle&Sketch
A little yummy

Delivery terms

Where we deliver:

We deliver all around the World.

Assembling the order:

Your order is assembled and sent within 1-3 days from the date of purchase, not counting the day of purchase.

Delivery by Russian Post:

The delivery time for the order varies from 3 days to 2 months from the time the order is sent and depends on the distance of the shipment. The dispatch is made from St. Peterburg, Russia. To get an approximate delivery time to your town follow Russian Post site.

Delivery by Russian Post (first class):

The delivery time for the order varies from 3 to 21 days from the time the order is sent and depends on the distance of the shipment. The dispatch is made from St. Peterburg, Russia. To get an approximate delivery time to your town follow Russian Post site.

Delivery by Courier:

The delivery time for the order varies from 2 to 7 days from the time the order is sent and depends on the distance of the shipment. The courier contacts you to schedule delivery after your parcel gets arrived in your town. You can receive the parcel on the same day, or postpone delivery till a convenient time and date. Postponement is possible up to two times. You must agree the delivery time with a courier within two weeks from the date of the first call.

Important! Be sure that your town is on the list of delivery towns:

Moscow (within the Moscow Ring Road), St. Petersburg (within the Ring Road), Astrakhan, Bryansk, Veliky Novgorod, Voronezh, Yekaterinburg, Ivanovo, Kazan, Kaluga, Kursk, Nizhny Novgorod, Rostov-on-Don, Ryazan, Samara, Tver, Tula, Chelyabinsk, Yaroslavl

If your town is not on the list: the dispatch is done by Russian Post

International delivery:

The cost of international delivery is calculated on the basis of the total weight of the order. The total weight is calculated automatically and can contain an error of 100-150 grams.

The delivery time for the order varies from 10 days to 2 months from the time the order is sent and depends on the distance of the shipment. The dispatch is made from St. Peterburg, Russia. To get an approximate delivery time to your town follow Russian Post site.

Shipping prices:

Delivery by Russian Post - 300
Delivery by Russian Post (first class) - 450
Delivery by Courier - 500
Internationa delivery - from 550 (depends on the weight of the order)

Money refund

Proper quality order:

The buyer has the right to cancel the order at any time before it is received, and return it within 7 (seven) calendar days after the order is received, provided that the order (or item) is returned in original, resellable condition, as well as a document confirming the fact of the purchase.

Improper quality order:

If you've received the order that contains damaged goods or is missing an item, please get in touch with us within 7 days after receiving the order so that we can rectify the situation.

Address for order return:

Order return expenses to Doodle&Sketch is carried out and organised by the purchaser. Address to return: 196240, St. Petersburg, Krasnoputilovskaya street, 125, 138.

Money refund:

Money refund to the buyer is carried out within 10-14 working days from the moment Doodle&Sketch receives the returned goods.

For any questions:

For any questions about return / exchange write at: info@doodleandsketch.com